Manage Airport Punctuality
Lack of capability and tools
IATA standard punctuality measures on-time departures (within 15 minutes) in percent, but
- Cancellations improve punctuality despite consequential losses
- Indicator ignores size of aircraft and number of passengers affected
- No assessment possible about the financial loss incurred to passengers, airlines and airport
- Responsibilities not allocated
- Difficult to determine improvement measures and substantiate investments in better punctuality
New proven approach ...
- Sign off of Punctuality Management by Airport Community Forum
- Standard definition of delay and delay codes
- One common platform to capture and show to everybody
- Process of capturing and verifying delay codes
- Airport Performance Management across organisations
- Governance model
... delivers immediate results
- Reduced delay cost for airport, airlines and passengers
- Better use of resources and infrastructure
- Awards for outstanding performance
See our references and case studies.
